Refund Policy
We value customer satisfaction and strive to ensure a smooth shopping experience. Please read our refund policy carefully:
Refund Eligibility
- Refunds are approved only after the returned item is received and passes our quality check.
- Products showing signs of rough usage or damage (e.g., broken electronics) will not be eligible for a refund.
Unboxing Requirement
- Customers must record a video while unpacking the package upon delivery to serve as proof in case of any disputes.
Refund Process
- Approved refunds will be processed within 7-10 business days.
- Please log in to your account for further assistance and updates on your return status.
For more details, contact us via the provided channels.
Contact : +91 8826013138
E-Mail : info@ekarolbagh.in